STORE POLICY
Customer Care
At d'illusion, we greatly value our customers and to gain their trust is the core value of our company. We are a team of artists and designers from the same background and we try to stay true to our voice by supporting our community as we grow. Our customers can contact us via email or by sending us a message in the Contact section of our site regarding any concerns, questions, suggestions, or just to say hi! We will respond within 1-2 business days, Monday to Friday 9 AM to 5 PM.
Privacy & Safety
When you visit our site we automatically collect data about your device, browser, IP address and time zone. In addition, we collect data when you visit the pages within our site, how you interact or view certain products. When you want to place an order with us, we collect your name, billing address, shipping address, and payment information. We use this information to fulfill your order, communicate with you, and prevent from risk and fraud.
Payment methods we accept are Credit/Debit cards, PayPal, AfterPay.
Wholesale Inquiries
We also accept wholesale inquiries, just send us an email with your request and we will get back to you shortly!