FREQUENTLY ASKED QUESTIONS

Can I cancel my order if I change my mind?

Yes, you can! But please make sure to contact us as soon as possible. If your order gets shipped out, it is out of our hands. You would have to request a return after receiving the package. Please visit our Shipping & Return Policies for more information about exchanges and returns.
Where is my order?

Please, Log In to your account. If you are already logged in, click on My Account and select My Orders. You will see a list of your recent purchases. Select your order and then click on Order Status which takes you to a new page with your Order Number and tracking details as shown below. You can track your package by clicking on the Track My Package button. You will also get Emails from us, as soon as your order status changes. If you have any other questions or concerns, please don't hesitate to Contact Us. We will get back to you in 24 - 48 hours during business days (Monday - Friday, 10 AM - 5 PM).
What do I do if my order is damaged?

We are so sorry to hear something went wrong with your package! Please contact our customer service Here and we will make it right! Also, please visit our Shipping & Return Policies for more information about your replacements or returns.